Friday 27 August 2010

Health and Safety Visit - 17 August

Health and Safety (H&S) officers visited my partner's business in southern England on 17 August. Here's how things went.

  1. Like most people, we were unaware of the relevant H&S law
  2. Staff were occasionally sleeping in the premises, not living there permanently. (I expect most people have occasionally slept at the office, for example when they miss a train, and this was similar. Sometimes it's very convenient).
  3. The manager co-operated fully and, on being told of this issue, immediately put a stop to staff sleeping. At that moment all potential hazards ceased, because the building was not used for human habitation.
  4. The manager additionally had everything relating to sleeping cleared and the building tidied of some rubbish that also worried H&S. Staff + friends rallied round and this was done the same afternoon.
  5. H&S did some additional investigation and made an appointment to return at the end of the day, to reassure themselves that the hazards were no longer present.
  6. This seemed to be a classic case of the Enforcement Concordat working as intended. "Before formal enforcement action is taken, officers will provide an opportunity to discuss the circumstances of the case and, if possible, resolve points of difference"
  7. Manager and staff waited for H&S to return, but they did not, and also they did not phone to cancel the appointment. They said later that they had run out of time.
  8. On the following day H&S issued a Prohibition Order relating to the hazards that no longer existed.

The legislation that H&S quoted is The Housing Act 2004 and here is what is says about appeals.

Thursday 26 August 2010

Category 1 and Category 2 hazards

My post on The Housing Health and Safety Rating System got as far as calculating Hazard Bands, but I had to look in other documents for the definition of Hazard Categories. For example Housing Health and Safety Rating System - Guidance for Landlords and Property Related Professionals

If the officer finds a serious hazard (i.e. one in the higher scoring bands A – C, called a Category 1 hazard in the Act) the local authority will be under a duty to take one of the courses of action outlined in the section on enforcement in this Guidance. Category 2 hazards (i.e. those in scoring bands D - J) will be ones that the officer judges are not as serious. For these less severe hazards local authorities will still be able to take action if they think it necessary.
Category 1 means a Hazard Score of 1,000 or more
Category 2 means a Hazard Score of 1,000 or less



Let's try a worked example, using the information in my previous post:
  1. A landlord smokes while working on the house. This is a hazard for the vulnerable group of some asthma sufferers, likely to trigger an attack requiring medical treatment at least once per week.
  2. The most appropriate hazard seems to be "Carbon Monoxide and fuel combustion products"
  3. Asthma is a "class 2" harm, so its hazard score is 1,000
  4. The likelyhood of harm is once per week, so I think 52 times per year (the documentation is not clear on what you do with hazards that would cause harm more than once per year)
  5. The Hazard Score = 1,000 x 52 = 5,200
  6. The Hazard Band is "A" (the most serious)
  7. So it's a category 1 hazard.

So what should a Health and Safety official do? Issue Prohibition Orders against all landlords who smoke?

Probably no. I think this is where the Enforcement Concordat is intended to take effect and achieve a negotiated solution. "Before formal enforcement action is taken, officers will provide an opportunity to discuss the circumstances of the case and, if possible, resolve points of difference".

Enforcement Concordat

English Health and Safety organizations have increasingly adopted a government document called the "Enforcement Concordat" which enshrines a balanced approach to enforcement. For example here's where my own local authority signed up.

At the time of writing, the master copy of this document has vanished from the Web, presumably because of reorganisation by the new government. I need to reference it, so I'm posting a copy of what I think is the original, downloaded on 26/08/2010.


Enforcement Concordat

Principles of Good Enforcement:
Policy

Standards

In consultation with business and other relevant interested parties, including technical experts where appropriate, we will draw up clear standards setting out the level of service and performance the public and business people can expect to receive. We will publish these standards and our annual performance against them. The standards will be made available to businesses and others who are regulated.


Openness

We will provide information and advice in plain language on the rules that we apply and will disseminate this as widely as possible. We will be open about how we set about our work, including any charges that we set, consulting business, voluntary organisations, charities, consumer and workforce representatives. We will discuss general issues, specific compliance failures or problems with anyone experiencing difficulties.


Helpfulness

We believe that prevention is better than cure and that our role therefore involves actively working with business, especially small and medium sized business, to advise on and assist with compliance. We will provide a courteous and efficient service and our staff will identify themselves by name. We will provide a contact point and telephone number for further dealings with us and we will encourage business to seek advice/information from us. Applications for approval of establishments, licenses, registrations, etc… will be dealt with efficiently and promptly. We will ensure that wherever practicable, our enforcement services are effectively co-ordinated to minimise unnecessary overlaps and time delays.


Complaints About Service

We will provide well publicised, effective and timely complaints procedures easily accessible to business, the public, employees and consumer groups. In cases where disputes cannot be resolved, any right of complaint or appeal will be explained, with details of the process and the likely time-scales involved.


Proportionality

We will minimise the costs of compliance for business by ensuring that any action we require is proportionate to the risks. As far as the law allows, we will take account of the circumstances of the case and the attitude of the operator when considering action.

We will take particular care to work with small businesses and voluntary and community organisations so that they can meet their legal obligations without unnecessary expense, where practicable.

Consistency

We will carry out our duties in a fair, equitable and consistent manner. While inspectors are expected to exercise judgement in individual cases, we will have arrangements in place to promote consistency, including effective arrangements for liaison with other authorities and enforcement bodies through schemes such as those operated by the local Authorities Co-ordinating Body on food and Trading Standards (LACOTS) and the Local Authority National Type Approval Confederation (LANTAC).


Principles of Good Enforcement: Procedures

Advice from an officer will be put clearly and simply and will be confirmed in writing, on request, explaining why any remedial work is necessary and over what time scale, and making sure that legal requirements are clearly distinguished from best practice advice.

Before formal enforcement action is taken, officers will provide an opportunity to discuss the circumstances of the case and, if possible, resolve points of difference, unless immediate action is required (for example, in the interests of health and safety or environmental protection or to prevent evidence being destroyed).

Where immediate action is considered necessary, an explanation of why such action was required will be given at the time and confirmed in writing in most cases within 5 working days and, in all cases, within 10 working days.

Where there are rights of appeal against formal action, advice on the appeal mechanism will be clearly set out in writing at the time the action is taken (whenever possible this advice will be issued with the enforcement notice).

Wednesday 25 August 2010

The Housing Health and Safety Rating System

My partner's business just has a visit from our local Health and Safety. They allege two "Category 1 hazards", "Excess Cold" and "Excess Heat", both basically due to poor insulation. These hazards cause "unacceptable risks to the health and safety of the occupants".

But it's August in England, with temperatures here varying between 10 and 20 degrees Centigrade, and families going on camping holidays without reports of mass deaths. So what is going on here? Why do Health and Safety think there are severe risks from hot and cold?


A good starting point is this, "Housing Health and Safety Rating System Operating Guidance - Housing Act 2004 - Guidance about inspections and assessment of hazards given under Section 9 housing".
http://www.communities.gov.uk/documents/housing/pdf/142631.pdf [PDF]

The Housing Health and Safety Rating System (HHSRS or the Rating System) is the Government’s new [2006] approach to the evaluation of the potential risks to health and safety from any deficiencies identified in dwellings. The HHSRS, although not in itself a standard, has been introduced as a replacement for the Housing Fitness Standard1. This document provides guidance on the technical aspects of the HHSRS assessment in this context.
This document is readable, but quite long, so I've extracted what I think are some important parts and I'll walk you through them. First the introduction...
1.08 As the range of potential housing hazards have differing characteristics, the Rating System uses a formula to generate a numerical score which allows comparison of the full range of hazards.

1.12 The underlying principle of the HHSRS is that – Any residential premises should provide a safe and healthy environment for any potential occupier or visitor.

1.14 Some hazards, however, are necessary or unavoidable, and others are considered desirable or expected because the perceived benefits outweigh the risks. For example, electricity is hazardous but considered necessary; stairs (however well designed) are hazardous but necessary in any multi-storey dwelling. For such hazards, the design, construction and maintenance should be such as to reduce to a minimum the probability of an occurrence which could result in harm and of the potential harm that could result.

Note that word "potential". The numerical rating is not the risk to whoever lives there now, but people who might potentially do so in future - this is the first of several ways in which this system seems to inflate risks. But fortunately...
2.04 For the purposes of an assessment, a dwelling is any form of accommodation which is used for human habitation, or intended or available for such use.

If nobody will ever live here, the rules don't apply.



Let's think about harm...
Harm and Class of Harm

2.09 Harm is an adverse physical or mental effect on the health of a person.

2.10 It includes, for example, physical injury, and illness, condition, or symptom whether physical or mental. It also includes both permanent and temporary harm.

2.11 For the purposes of the HHSRS, the possible Harms that may result from an occurrence are categorised according to their perceived severity into four Classes of Harm. These are harms of sufficient severity that they will either prove fatal or require medical attention and, therefore, be recorded in hospital admissions or GP records.

You can find examples for each Class of Harm below. Now for hazards, which are things that might cause harm...
Hazard

2.12 Any risk of harm to the health or safety of an actual or potential occupier that arises from a deficiency.

2.13 In some cases, as well as being a hazard in its own right, a hazard may increase the likelihood of an occurrence of, or the severity of harm likely to result from another hazard.

Hazard Score and Rating

2.14 The Hazard Score is a numerical representation of the overall risk from a hazard. It is based on the evaluation of the likelihood of an occurrence and of the probable spread of harms that could result.

2.15 The Hazard Rating is the Band into which the Hazard Score falls.

Hazards harm people.


Likelihood
Likelihood

2.19 The probability of an occurrence that could cause harm.

2.20 For the purposes of the Housing Health and Safety Rating System, this is the probability of an occurrence during the twelve months following the assessment.
Watch out for this inflating the risk, because I think that Health and Safety officials can mis-interpret it as, "Calculate the probability, assuming the property is occupied every day for the next 12 months". That's the only way I can explain the strange "excess cold" hazard that I mentioned at the top of this post.



This system does not seem concerned about real people, even if those living in the property now. It is really concerned with the risk to hypothetical people in a "vulnerable group"...
Vulnerable Group

2.30 A range of people for whom the risk arising from a hazard is greater than for any other age group in the population. Where there is no vulnerable group for a specific hazard, the population is taken as a whole.

2.33 The HHSRS provides a means of assessing the dwelling. It is, therefore, concerned only with those deficiencies that can be attributable solely or partly to the design, construction and/or maintenance of the dwelling ... This assessment is of the dwelling disregarding the current occupiers (if any), and based on the potential effect of any hazards on a member of the relevant vulnerable age group. This is important and means that the assessment will not be affected by a change of occupier, and that an unoccupied dwelling can be assessed.

The "vulnerable group" system inflates risk, because maybe the vulnerable group is only a small percentage of likely occupiers, yet everyone is treated as equally endangered.



How serious are hazards?
Overview of Rating Hazards

3.01 The HHSRS uses judgements made by the inspector, based on an inspection of the whole dwelling, to generate a numerical score. The information observed during the inspection should be properly and accurately recorded as this will provide evidence to justify and support the judgements which form the basis of the numerical Hazard Score.

3.02 The Rating System assessment procedure requires, for each hazard, two judgements from the inspector. These are an assessment of:

(a) the likelihood, over the next twelve months, of an occurrence that could result in harm to a member of the vulnerable group; and

(b) the range of potential outcomes from such an occurrence.

The HHSRS Formula

3.05 Three sets of figures are used to generate a Hazard Score, these are:

(a) a weighting for each Class of Harm reflecting the degree of incapacity to the victim resulting from the occurrence;

(b) the likelihood of an occurrence involving a member of a vulnerable group, expressed as a ratio; and

(c) the spread of possible harms resulting from an occurrence, expressed by percentage for each of the four Classes of Harm. ...

Class of Harm : Weighting
I Extreme : 10,000
II Severe : 1,000
III Serious : 300
IV Moderate : 10

This is an attempt to represent vastly different outcomes on a single scale, but in reality, when implemented by busy people, I expect you can ignore any hazard that doesn't cause "Extreme" or "Serious" Harm



And here's the formula to calculate the "Hazard Score". Think of a hazard; consider all the harms that it can cause; multiply each harm weighting (see above) by the chance that it will happen. Then add the scores for all harms. The system seems to slightly complicate matters by splitting this chance into the "likelyhood that a bad thing will happen" multiplied by the "likelyhood that the bad thing will do the named harm"

Figure 1 – The HHSRS Formula

S1 = 10,000 x 1/L x O1
S2 = 1,000 x 1/L x O2
S3 = 300 x 1/L x O3
S4 = 10 x 1/L x O4
Hazard Score = (S1 + S2 + S3 + S4)

Where –
L = the Likelihood of an occurrence
O = the Outcome expressed as a percentage for each Class of Harm
S = the row product for each Class of Harm.

See below for how to convert the hazard scores into "Hazard Bands", and my next post for how to convert it to "Categories".



The likelyhood numbers are a matter of judgement.

Judging the Likelihood

3.10 The inspector judges the likelihood of an occurrence over the next twelve months which could result in harm to a member of the relevant vulnerable group. For the HHSRS, the judgement is limited to the likelihood of an occurrence resulting in outcomes which would or should require some medical attention – a visit to a doctor or a hospital.



As promised, "Hazard Bands". Take your "Hazard Score" from above and look up the corresponding band.
3.26 Hazard Bands have been devised to avoid emphasis being placed on what may appear to be a precise numerical Hazard Score. These also provide a simple means for handling the potentially wide range of Scores – from under 0.2 to 1,000,00023. There are ten Hazard Bands (see Box 8), with Band J being the safest, and Band A being the most dangerous.

BOX 8 HHSRS Bands –

Band : Hazard Score Range
A : 5,000 or more
B : 2,000 to 4,999
C : 1,000 to 1,999
D : 500 to 999
E : 200 to 499
F : 100 to 199
G : 50 to 99
H : 20 to 49
I : 10 to 19
J : 9 or less

See below for how to convert the "hazard band" into "Categories".



You can skip over this next block of extracts if you like. It's really just background, but I didn't want to over-simplify this summary.

4.06 A single deficiency may contribute, to differing degrees, to more than one hazard. For example, the single deficiency of disrepair to a ceiling

could, dependent upon the nature and extent of that disrepair, lead to the following hazards:

* excessive cold (through increased heat loss);
* fire (by allowing fire and smoke to spread to other parts of the dwelling);
* lead (from old paint);
* infections from other sources (by providing means of access and harbourage for pests); and
* noise (because of an increase in noise penetration between rooms).

The contribution a single deficiency makes to each hazard will vary, perhaps from the relatively insignificant to the substantial.

4.07 Similarly, several deficiencies may contribute to the same hazard.

Assessing Hazards

4.16 First, after reviewing the deficiencies identified during the inspection which contribute to a hazard, the inspector should assess the likelihood of a member of the vulnerable age group suffering a potentially harmful occurrence in the next twelve months. Second, the inspector should judge the possible harm outcomes that could result from such an occurrence. (These two stages are described in paras 3.10-3.16 and paras 3.17- 3.22 above respectively.)

4.17 The Representative Scale Points are used to reflect the inspector’s judgements and a single numerical Hazard Score is generated by the HHSRS Formula for that hazard.

4.18 This scoring procedure should be repeated for all hazards that are considered to be worse than average – i.e. where the Hazard Scores are likely to be significantly above the average for the housing stock.

4.19 Finally, the Hazard Band for all the scored hazards should be recorded. These form the first factor in the enforcement decision-making process.

Guidance on that process is given in the Enforcement Guidance.



To convert "Hazard Scores" to "Hazard Bands", look up the score for each hazard in the following table...
BOX 9: Hazard +/- Sub-Bands
Sub Band Hazard Score
A- 5,000 – 5,400
B+ 4,600 – 5,000
B- 2,000 – 2,200
C+ 1,800 – 2,000
C- 1,000 – 1,070
D+ 930 – 1,000
D- 500 – 540
E+ 460 – 500
E- 200 – 220
F+ 180 – 200
F- 100 – 107
G+ 93 – 100
G- 50 – 54
H+ 46 – 50
H- 20 – 22
I+ 18 – 20
I- 10 – 11
J+ 9 – 10

Woo hoo! Nearly there. This document doesn't say how to convert the "Hazard Bands" to categories, so see my next blog post



Here's a recap about what inspectors do...
Scoring Hazards Schematic

Inspect the dwelling: Carry out a full inspection of the dwelling to identify all deficiencies, particularly those which could contribute to any of the 29 Hazards.

For each Hazard to be scored

Relevant Deficiencies: Review deficiencies identified which could contribute to Hazard.

Score the Hazard: Assess for this dwelling a) the likelihood range; and b) the outcome range for each Class of Harm. Taking into account national averages for particular type and age of dwelling.

Hazard Score and Band Generated

Determine Appropriate Enforcement Action: The Hazard Band is one of the factors to take into account in determining the appropriate enforcement action. On this see the Enforcement Guidance.



Finally, here are the promised examples about the Classes of Harm
ANNEX C: Examples for the Four HHSRS Classes of Harm

Class I. This class covers the most extreme harm outcomes including: Death from any cause; Lung cancer; Mesothelioma and other malignant lung tumours; Permanent paralysis below the neck; Regular severe pneumonia; Permanent loss of consciousness; 80% burn injuries.

Class II. This class covers severe harm outcomes, including: Cardio-respiratory disease; Asthma; Non-malignant respiratory diseases; Lead poisoning; Anaphylactic shock; Crytosporidiosis; Legionnaires disease; Myocardial infarction; Mild stroke; Chronic confusion; Regular severe fever; Loss of a hand or foot; Serious fractures; Serious burns; Loss of consciousness for days.

Class III. This class covers serious harm outcomes, including: Eye disorders; Rhinitis; Hypertension; Sleep disturbance; Neuro-pyschological impairment; Sick building syndrome; Regular and persistent dermatitis, including contact dermatitis; Allergy; Gastro-enteritis; Diarrhoea; Vomiting;

Chronic severe stress; Mild heart attack; Malignant but treatable skin cancer; Loss of a finger; Fractured skull and severe concussion; Serious puncture wounds to head or body; Severe burns to hands; Serious strain or sprain injuries; Regular and severe migraine.

Class IV. This Class includes moderate harm outcomes which are still significant enough to warrant medical attention. Examples are: Pleural plaques;

Occasional severe discomfort; Benign tumours; Occasional mild pneumonia; Broken finger; Slight concussion; Moderate cuts to face or body; Severe bruising to body; Regular serious coughs or colds.

ANNEX D... THE HAZARD PROFILES

A PHYSIOLOGICAL REQUIREMENTS 53

Hygrothermal Conditions 53
1 Damp and mould growth 53
2 Excess cold 59
3 Excess heat 63

Pollutants (non-microbial) 66
4 Asbestos (and MMF) 66
5 Biocides 70
6 Carbon Monoxide and fuel combustion products 72
7 Lead 78
8 Radiation 81
9 Uncombusted fuel gas 86
10 Volatile Organic Compounds 89

B PSYCHOLOGICAL REQUIREMENTS 91

Space, Security, Light and Noise 91
11 Crowding and space 91
12 Entry by intruders 95
13 Lighting 99
14 Noise 102

C PROTECTION AGAINST INFECTION 106

Hygiene, Sanitation and Water Supply 106
15 Domestic hygiene, Pests and Refuse 106
16 Food safety 111
17 Personal hygiene, Sanitation and Drainage 116
18 Water supply 123

D PROTECTION AGAINST ACCIDENTS 128

Falls 128
19 Falls associated with baths etc 128
20 Falling on level surfaces etc 132
21 Falling on stairs etc 136
22 Falling between levels 142

Electric Shocks, Fires, Burns and Scalds 146
23 Electrical hazards 146
24 Fire 150
25 Flames, hot surfaces etc 156

Collisions, Cuts and Strains 161
26 Collision and entrapment 161
27 Explosions 165
28 Position and operability of amenities etc 168
29 Structural collapse and falling elements 171

Wednesday 11 August 2010

Pre-Action Protocol for Personal Injury Claims

The most useful resource that I found when researching a personal injury claim in the UK was the "Ministry of Justice" website.

This protocol is intended to apply to all claims which include a claim for personal injury (except those claims covered by the Clinical Disputes and Disease and Illness Protocols) and to the entirety of those claims: not only to the personal injury element of a claim which also includes, for instance, property damage.

http://www.justice.gov.uk/civil/procrules_fin/contents/protocols/prot_pic.htm

Sunday 8 August 2010

Toenail Broken, 07 August 2010


I was wearing sandals as I lifted a heavy cardboard box that had contained an office chair. The box swung as it left the ground and just caught the toenail of my left, big toe. What are the chances? Broken nail and slight bruising, but doesn't hurt.

Saturday 7 August 2010

Fingertip Cut, 03 August 2010

I have a theory that small accidents are very common, but that we don't pay them any heed and quickly forgot them. A simple way to test this is to document the small injuries that happen to me.

Here is a shallow cut to my right, middle finger. Caused when I touched a disposable razor. Bled a bit, but not painful, just annoying.